Refund Policy

Company: Brown Devs

Contact Email: [email protected]

At Brown Devs we work with focus, commitment, and transparency. Our services are delivered through defined scopes, timelines, and agreements. Because each project involves dedicated resources and strategic planning, we maintain a strict no-refund policy once a project has been initiated.

1. Upfront Payments

• Any advance or milestone payment made is non-refundable.
• This ensures resource allocation and project commitment from both sides.

2. Project Cancellation

• If you choose to cancel a project after it has started, payments already made will not be refunded.
• Any unpaid invoices for completed work up to the point of cancellation will still be due.

3. Service Issues

• In the rare case of service concerns, our approach is to resolve, fix, or adjust delivery — not refund.
• We prioritize solutions over reversals.

4. Exceptions

• Refunds may only be considered if Brown Devs has not started any work after payment, and no resources have been allocated.
• Such cases are reviewed individually at the discretion of Brown Devs management.

5. Contact

For any questions regarding this policy, please write to us at [email protected]